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EU vs Facebook – the battle for privacy

The EU plan to pass an internet privacy law enshrining the “right to disappear” online will dramatically affect how companies like Facebook conduct business, and raises questions about freedom of expression on the web.

Published on 13 April 2011 at 13:54
I am no longer here.

"Leaving Facebook? It was a Kafkaesque nightmare!" says Sean McTiernan, a 20-something Dublin arts journalist, who tried to quit the social network but found that Facebook really didn't want him to leave.

It's rare enough for a young person to ignore the magnetic forces of Facebook, doubly so for someone working in an industry where social media is becoming paramount. But Mr. McTiernan says he was simply exhausted by all the "oversharing" among his online friends. He knew the break wouldn't be easy (and what would become of his social life?), but he forged ahead to pry himself from his virtual community. "In the end," he says, "I found a program that deleted, one-by-one, every single comment I'd made, every photo I'd uploaded, and every post on my wall."

But even that wasn't enough to convince him that he would vanish. "I revived my profile and left it blank: no pictures, no posts, no friends. It felt safer that way," he says. That way, based on his reasoning, he can make sure he's not on Facebook by maintaining a shadow presence on Facebook.

"Fifteen years ago, there was no such thing as social media"

If the European Union gets its way, people like McTiernan may have an easier time erasing their online selves. The EU wants to give Internet users the right to what the French call le droit à l'oubli – literally, the right to oblivion. Viviane Reding, the EU's justice commissioner, is pushing for tougher privacy safeguards in an effort to give Internet users more control of their personal data that is collected, stored, mined, and could potentially be sold by companies like Facebook, Google, or any of the vast number of sites where users upload photos, provide private details, and, every once in a while, post something embarrassing.

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The new rules, which are set to be in place later this year, put the EU in the vanguard of Internet privacy laws and could influence other countries as Internet law becomes an increasingly pressing and controversial arena. What's more, the stronger EU stance on privacy may have profound effects on companies like Facebook, which declined to be interviewed for this article, that have millions of users across Europe.

"While social networking sites and photo-sharing services have brought dramatic changes to how we live, new technologies have also prompted new challenges," said Ms Reding in a February speech. She went on to say it is "now more difficult to detect when our personal data is being collected." She says "people shall have the right – and not only the possibility – to withdraw their consent to data processing. The burden of proof should be on data controllers – those who process your personal data."

Reding's spokesman, Matthew Newman, says the right to be forgotten is simply a modernization of existing laws: "It already exists in the sense that if you live in the EU you have control over your data. But what's missing is that it hasn't taken account of how we use the Internet now. Fifteen years ago, there was no such thing as social media." The legal rejig will also see companies forced to prove they need to collect the data for which they ask and allow users to remove all traces of themselves from sites they join. "If you sign up for Twitter or Face­book or a photo-sharing site," he says, "you agree to share your data, though you probably don't read the terms. It should be very easy for you to delete it, and it should be really deleted."

"My privacy is in conflict with your right to freedom of expression"

With 643 million users worldwide, Facebook has in recent years come under sustained criticism from online privacy advocates with complaints about its deactivating rather than deleting accounts. While Europe's move might be welcome in some quarters, criticism is coming from American technology companies and some advocates who come down on the side of freedom of expression online over the right to privacy. Writing on his blog, Google's privacy counsel described the move as "foggy thinking" and claimed "privacy is the new black in censorship fashion."

"The concern is largely about young people who are prone to publishing embarrassing photographs that come back to haunt them in later years," says Gavin Phillipson, professor of law at Durham University in England. While the problem is common across the world, the typical US response is to encourage more personal responsibility and education of users. In Europe, calls to clip the wings of businesses that deal in personal data are a more common response.

Lilian Edwards, professor of law at the University of Strathclyde in Glasgow, Scotland, is a noted civil libertarian in online matters but isn't totally critical of the EU move. "I initially found it to be a very attractive idea, but subsequently saw some problems with it," she says. "One problem is technical: on the Internet, information tends to get shared around. But from a legal and ethical point of view, the problem is that my privacy is in conflict with your right to freedom of expression. If I write on my blog 'John was drunk last night,' that's personal information about John, but it's also my right to express myself."

Opinion

Yes to privacy, no to forgetting

Writing in the Guardian, civil liberties activist Tessa Mayes notes that in the Internet age, there are increasing tensions between the right to privacy and freedom of expression. “Injunctions to keep claimants in court anonymous and details of a case private are increasingly popular,” she writes. “Last year a TV celebrity won a "gagging order" to stop his ex-wife talking about his affair after he remarried.” Also, the advent of “online reputation managers” - services that delete undesirable personal information on the internet – suggest that “people want the kind of robust protection that governments, celebrities and big businesses enjoy.” However -

“Being forgotten might sound appealing for some, but making a right out of it degrades the concept of rights. Instead of being something that embodies the relationship between the individual and society, it pretends that relationship doesn't exist. [...]

“A right to privacy means something because we live in a society. It is a demand to have privacy from society and still engage in it. To fully function in public life sometimes we need downtime from it.

“By contrast, a right to be forgotten is about extreme withdrawal, and in its worse guise can be an antisocial, nihilist act. If enacted, a right to be forgotten would signify the emasculation of our power to act in the world."

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